Consumer rights

If you need advice for youself or someone you care for, remember you can always call us for support.

Citizens Advice consumer helpline

The Citizens Advice consumer helpline provides free, confidential and impartial advice on consumer issues.
Tel: 08454 04 05 06
Text phone: 18001 followed by 08454 04 05 06

Trading Standards  

Information for consumers and local trading-standards offices
Tel: 0845 404 0506


Campaigns to get a fairer deal for all consumers
Tel: 01992 822 800


You can access a variety of guides and factsheets on consumer matter via the online advice portal from our legal advice providers, Law Express.

Access advice portal